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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chase Powell

May 20, 2026

5  out of  5
rating by Chase Powell
"Great service from Bruce and team!"
We responded:
"Thank you so much for the kind review! We’re thrilled to hear you had a great experience with Bruce and the team. We truly appreciate your support and hope to see you again soon. 😊"
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Brian Main

May 20, 2026

5  out of  5
rating by Brian Main
"We’ve been a customer of this office for over 40 years. I’ve even had Bruce come to my classroom to explain insurance to my Personal Finance class. They are always professional and help through any situation."
We responded:
"Thank you so much for your loyalty and support over the past 40 years! We’re truly grateful to have you as a customer. It means a lot to hear that Bruce has been able to support you beyond the office—especially having him come to your Personal Finance class. We’re proud to be professional, responsive, and there for you whenever you need help. Thanks again for your wonderful review!"
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Sandra West

May 18, 2026

5  out of  5
rating by Sandra West
"Mike G. is always extremely helpful. He is very professional and responds quickly. His communication skills are top notch! I feel like Mike always goes over and beyond!"
We responded:
"Hi Sandy! Thank you so much for taking the time to leave this review! We’re thrilled to hear that you’ve had such a great experience with Mike —his helpfulness, professionalism, quick responses, and top-notch communication truly reflect the level of service we aim to provide. We’re also glad he consistently goes above and beyond for you. We’ll be sure to pass along your kind words!"
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Clint Pine

May 16, 2026

5  out of  5
rating by Clint Pine
"I had a small business that delivered equipment, materials, & men all over the Midwest for 25 years. I had 5 trucks, often pulling a trailer, & 4 drivers in multiple states per week to multiple build sites. You could say I've spent an obscene amount of time with people from the insurance industry and from every angle you can imagine. Some good, some not. But one thing I learned for sure is that this is the best team of professionals I've dealt with. Hands down. Above, beyond, prompt, true professionals that actually care about you and your business. I couldn't be happier with thier service. Just with I'd have known about them years ago."
We responded:
"Thank you so much for taking the time to write this review. We truly appreciate your perspective—25 years in the field and working with insurance teams from every angle is exactly the kind of experience that helps others understand what “good” looks like. Hearing that our team has been “above and beyond,” prompt, and that you feel taken care of is incredibly meaningful to us. We’re proud to be the best professionals you’ve worked with, hands down—and we’re grateful you chose us. We’d love the chance to serve you again anytime. Thanks again for your trust and for the kind words!"
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Sara Mcneely

May 13, 2026

5  out of  5
rating by Sara Mcneely
"I’ve been with State Farm for almost 30 years now. Love Bruce, Susan, Mike and the rest of the team! Mike Goth has been my agent for a while now and he is great! Always willing to take a call or make time if I just pop in the office. He’s made adding/removing vehicles & boats a breeze and I feel like he doesn’t try to sell me unnecessary or excessive coverage just to make commission."
We responded:
"Hi Sara! Thank you for the wonderful review! We’re so grateful you’ve been with State Farm for nearly 30 years, and it means a lot to hear how much you love Bruce, Susan, Mike, and the rest of our team. We’re especially glad to hear that Mike has been there for you whenever you need him—whether it’s taking a call, welcoming you into the office, or helping with adding and removing vehicles and boats. It’s also great to hear you feel confident we’re focused on what’s right for you, not pushing unnecessary coverage. Thanks again for your loyalty and trust—we truly appreciate you!"
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Lisa Snedeger

May 13, 2026

5  out of  5
rating by Lisa Snedeger
"Mike who works at State Farm with Bruce Holiman has been great to do business with. I can't say enough good things about this Branch. I don't normally like dealing with insurance companies but this branch and Mike in particular have made the process of buying insurance stress-free."
We responded:
"Hi Lisa! Thank you so much for the great review! We’re thrilled to hear that Mike and the team at our State Farm branch made the process smooth and stress-free for you—especially since insurance can often feel like a hassle. Your kind words mean a lot to us, and we’ll be sure to pass them along. We appreciate you choosing us!"
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Micaela Dryer

May 12, 2026

5  out of  5
rating by Micaela Dryer
"Kathleen and Bruce, AMAZING to work with."
We responded:
"Thank you so much for the kind review! We’re thrilled you had an amazing experience working with us. Your support truly means a lot, and we look forward to working together again! 😊"
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Natasha Lowrie

May 12, 2026

5  out of  5
rating by Natasha Lowrie
"Huge shoutout to Bruce Holiman Agency and especially Mike for making the insurance process so much easier than I expected! He was incredibly patient and always available to answer my questions! He helped me bundle everything I needed — auto, rental, life, and business insurance — while saving me a significant amount of money in the process. You can tell he genuinely cares about helping people find the right coverage instead of just selling a policy! I really appreciated the communication, transparency, and overall experience. Highly recommend Mike and the Bruce Holiman Agency if you’re looking for someone knowledgeable, responsive, and easy to work with!"
We responded:
"Thanks so much for the amazing review! We’re thrilled to hear that Mike and the Bruce Holiman Agency made the insurance process easier than you expected. It means a lot that you noticed his patience, availability, and commitment to helping you find the right coverage—not just “selling a policy.” We’re also glad bundling your auto, rental, life, and business insurance helped you save money. Thank you again for sharing your experience, and we truly appreciate your recommendation!"
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Brian Doyle

May 5, 2026

5  out of  5
rating by Brian Doyle
"excellent professional service"
We responded:
"Hi Brian, thank you for the wonderful review. It means a lot to hear that our team provided excellent and professional service. We’re here if you need anything again!"
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Arika Meyer

May 5, 2026

5  out of  5
rating by Arika Meyer
"Love this group of people! They are always so nice.. quick.. and competent."
We responded:
"Thank you so much for your kind review! We’re thrilled you’ve had such positive experiences with our team—nice, quick, and competent is exactly what we aim for. We appreciate you!"
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Kaze

May 4, 2026

5  out of  5
rating by Kaze
"Leslie was friendly and professional."
We responded:
"Thank you for your review! We’re glad to hear Leslie was friendly and professional. We appreciate your feedback and hope to see you again soon."
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Jacob Valentine

May 2, 2026

5  out of  5
rating by Jacob Valentine
"I’ve had the pleasure of working with Leslie Lee at State Farm, and I can confidently say she consistently provides outstanding customer service. Leslie is always friendly, professional, and genuinely a pleasure to work with. She goes above and beyond to make sure I have everything I need, and she handles every request efficiently and with care."
We responded:
"Thank you for taking the time to share your experience. We’re so glad to hear that Leslie has been providing you with consistently outstanding customer service—always friendly, professional, and attentive to your needs. Your kind words truly mean a lot, and we’ll be sure to pass them along to Leslie."
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Laura Demoss

April 23, 2026

5  out of  5
rating by Laura Demoss
"I am very grateful with how helpful every one has been. I want to send out a special thank you to Leslie you have gone above and beyond to help me and you have a great personality. Thank You."
We responded:
"Thank you so much for your kind review! We truly appreciate it, and we’re so glad that everyone has been helpful. I’ll make sure to pass along your special thanks to Leslie—she’ll be thrilled to hear that she’s made such a positive impact. Thanks again!"
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Jim Ryan

April 22, 2026

5  out of  5
rating by Jim Ryan
"Excellent customer service provided and quick response times for any questions I have. Thanks."
We responded:
"Thank you for the wonderful review! We’re so glad you’ve experienced excellent customer service and quick response times. Your questions are always welcome, and we appreciate you choosing us—thanks again!"
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deborah dillon

April 22, 2026

5  out of  5
rating by deborah dillon
"Been with Bruce off and on for over 30 years. Love the people and feel like family. They take good care of us."
We responded:
"Thanks so much for the kind review! We’re honored to have you with Bruce for over 30 years—there’s no better compliment than feeling like family. We’re glad you love our team and that you feel well taken care of. We look forward to seeing you for many more years!"
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Kent Eaton

April 21, 2026

5  out of  5
rating by Kent Eaton
"Reviewing my policies with Amber was both informative and reassuring that my home, cars, and family are adequately protected. Thank you, Amber."
We responded:
"Thank you for the wonderful review! We’re so glad Amber’s policy review was both informative and reassuring, and that you feel confident your home, cars, and family are well protected. We truly appreciate your kind words."
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tonya nyc

April 20, 2026

5  out of  5
rating by tonya nyc
"It feels great to receive outstanding service—especially at a time when many companies no longer prioritize it. I reached out for a quote, and within 48 hours, I transferred my business. The service was excellent: responses were timely, precise, and professional. I couldn’t have asked for a better experience."
We responded:
"Thank you so much for your review! We’re thrilled to hear we delivered outstanding service and that your quote-to-transfer process moved smoothly within 48 hours. Providing timely, precise, and professional communication is something we take pride in, especially when businesses need responsiveness most. We truly appreciate your trust and your business—if there’s anything we can do to support you going forward, please don’t hesitate to reach out."
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T. B.

April 17, 2026

1  out of  5
rating by T. B.
"We have been a customer for over 20 years. Houses, Cars, Life & Health We got a tremendously high quote to add another vehicle to our policy, so we looked for Car insurance elsewhere- and found a very reputable company offering a fair quote. We ended up moving all of our vehicles policies to the other company. We changed our policies the 9th of the month, this office, told us we would have a refund coming. The refund never came. After 10 days we called & inquired and they said they were sorry it had taken so long & the refund would be in the mail. This continued at day 20 & 30 At those times we asked that Bruce call us back, but the call never came. Now, at day 40 I call and not only is Bruce not available, but now they say we have no refund due. 🤬🤬🤬🤬 So, now I will be researching & reaching out to other insurance companies to get quotes on our home owners policies, life insurance policies, health insurance policies & our business insurance policies. I will be encouraging my 5 children & their families to change as well. Awful customer service. Not trustworthy people working in the office. Unethical business practices."
We responded:
"Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you've faced regarding your policy cancellation. We truly value your loyalty over the past 20 years and regret that we did not meet your expectations in this situation.   Your feedback highlights serious concerns that we take very seriously. We would like the opportunity to investigate this matter thoroughly. Could you provide your contact information or reach out to our Team lead directly at bruce@bruceholiman. We want to ensure your understanding in this matter and regain your trust. Again, we apologize for the poor service you received and appreciate you bringing this to our attention. We hope to have the chance to make things right."
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JoAnn Larson

April 16, 2026

5  out of  5
rating by JoAnn Larson
"Mike Goth is our knowledgeable and straight forward agent always professional and respectful of questions. He responds and interacts quickly with complete communication in regard to any question we ask. He is one of our trusted advisors along with our financial advisor, lawyer and tax consultant."
We responded:
"Thank you for your review. We’re glad to hear you feel Mike Goth is knowledgeable, straightforward, and consistently professional and respectful in how he addresses your questions. It’s also great to know that his timely responses and complete communication have earned his place as one of your trusted advisors alongside your financial advisor, lawyer, and tax consultant. We appreciate your feedback and look forward to continuing to support you."
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William Doll

April 15, 2026

5  out of  5
rating by William Doll
"As part of our apartment lease renewal, the lease's liability section needed to be modified. Bruce Holiman's staff took care of this promptly."
We responded:
"Thank you for your review. We’re glad to hear the needed modification to your lease’s liability section was handled promptly by our staff. We appreciate your feedback and are here to help whenever you need it."
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Carl Green

April 14, 2026

5  out of  5
rating by Carl Green
"Mr. Holiman and staff have always treated me in a professional manner. Always helpful with any questions or concerns I may have. I trust them and appreciate them knowing that they always have my back. I feel like I'm in good hands. No, not Allstate. I would not hesitate to recommend Bruce Holiman and company to anyone."
We responded:
"Thank you for the kind review Mr. Green! We are excited to hear our office has been able to help take care of your insurance needs. Thanks!"
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Samantha Stringfellow

April 13, 2026

5  out of  5
rating by Samantha Stringfellow
"Always beyond helpful professional and emphatic would recommend to anyone"
We responded:
"Thank you for the fantastic review Samantha!"
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Dee Maier

April 13, 2026

5  out of  5
rating by Dee Maier
"I called for insurance quotes today. I received politeness and respect. Thank you for your time today."
We responded:
"Thank you for the great review Dee! We are excited to help with your insurance needs. Thanks again!"
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Petra Jenkins

April 12, 2026

5  out of  5
rating by Petra Jenkins
"Thank you Mike for helping me with my insurance needs. The staff at Bruce Holiman's office is amazing! I appreciate you all!"
We responded:
"Thank you for the awesome review Petra! We are excited to hear Mike and our amazing staff has been able to take care of your insurance needs. We appreciate you and your business!"
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Joel Quinn

April 9, 2026

1  out of  5
rating by Joel Quinn
"Good luck getting an answer or call back from this office. Once you do get in touch with someone expect 1-2 weeks to get anything quoted or a new policy started. Everyone I spoke to was nice enough and treated me with respect but you can’t take that to the bank when starting a new business."
We responded:
"Joel, we apologize for the delay in our response and understand your frustration. This is not the level of service we strive to provide. We're working to improve our response times and appreciate your feedback. "