State Farm® Insurance Agent Bruce Holiman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laura Demoss
April 23, 2026
5
out of
5
rating by Laura Demoss
"I am very grateful with how helpful every one has been. I want to send out a special thank you to Leslie you have gone above and beyond to help me and you have a great personality. Thank You."
Jim Ryan
April 22, 2026
5
out of
5
rating by Jim Ryan
"Excellent customer service provided and quick response times for any questions I have. Thanks."
We responded:
"Thank you for the wonderful review! We’re so glad you’ve experienced excellent customer service and quick response times. Your questions are always welcome, and we appreciate you choosing us—thanks again!"
deborah dillon
April 22, 2026
5
out of
5
rating by deborah dillon
"Been with Bruce off and on for over 30 years. Love the people and feel like family. They take good care of us."
We responded:
"Thanks so much for the kind review! We’re honored to have you with Bruce for over 30 years—there’s no better compliment than feeling like family. We’re glad you love our team and that you feel well taken care of. We look forward to seeing you for many more years!"
Kent Eaton
April 21, 2026
5
out of
5
rating by Kent Eaton
"Reviewing my policies with Amber was both informative and reassuring that my home, cars, and family are adequately protected. Thank you, Amber."
We responded:
"Thank you for the wonderful review! We’re so glad Amber’s policy review was both informative and reassuring, and that you feel confident your home, cars, and family are well protected. We truly appreciate your kind words."
tonya nyc
April 20, 2026
5
out of
5
rating by tonya nyc
"It feels great to receive outstanding service—especially at a time when many companies no longer prioritize it. I reached out for a quote, and within 48 hours, I transferred my business. The service was excellent: responses were timely, precise, and professional. I couldn’t have asked for a better experience."
We responded:
"Thank you so much for your review! We’re thrilled to hear we delivered outstanding service and that your quote-to-transfer process moved smoothly within 48 hours. Providing timely, precise, and professional communication is something we take pride in, especially when businesses need responsiveness most. We truly appreciate your trust and your business—if there’s anything we can do to support you going forward, please don’t hesitate to reach out."
T. B.
April 17, 2026
1
out of
5
rating by T. B.
"We have been a customer for over 20 years. Houses, Cars, Life & Health We got a tremendously high quote to add another vehicle to our policy, so we looked for Car insurance elsewhere- and found a very reputable company offering a fair quote. We ended up moving all of our vehicles policies to the other company. We changed our policies the 9th of the month, this office, told us we would have a refund coming. The refund never came. After 10 days we called & inquired and they said they were sorry it had taken so long & the refund would be in the mail. This continued at day 20 & 30 At those times we asked that Bruce call us back, but the call never came. Now, at day 40 I call and not only is Bruce not available, but now they say we have no refund due. 🤬🤬🤬🤬 So, now I will be researching & reaching out to other insurance companies to get quotes on our home owners policies, life insurance policies, health insurance policies & our business insurance policies. I will be encouraging my 5 children & their families to change as well. Awful customer service. Not trustworthy people working in the office. Unethical business practices."
We responded:
"Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you've faced regarding your policy cancellation. We truly value your loyalty over the past 20 years and regret that we did not meet your expectations in this situation. Your feedback highlights serious concerns that we take very seriously. We would like the opportunity to investigate this matter thoroughly. Could you provide your contact information or reach out to our Team lead directly at bruce@bruceholiman. We want to ensure your understanding in this matter and regain your trust. Again, we apologize for the poor service you received and appreciate you bringing this to our attention. We hope to have the chance to make things right."
JoAnn Larson
April 16, 2026
5
out of
5
rating by JoAnn Larson
"Mike Goth is our knowledgeable and straight forward agent always professional and respectful of questions. He responds and interacts quickly with complete communication in regard to any question we ask. He is one of our trusted advisors along with our financial advisor, lawyer and tax consultant."
We responded:
"Thank you for your review. We’re glad to hear you feel Mike Goth is knowledgeable, straightforward, and consistently professional and respectful in how he addresses your questions. It’s also great to know that his timely responses and complete communication have earned his place as one of your trusted advisors alongside your financial advisor, lawyer, and tax consultant. We appreciate your feedback and look forward to continuing to support you."
William Doll
April 15, 2026
5
out of
5
rating by William Doll
"As part of our apartment lease renewal, the lease's liability section needed to be modified. Bruce Holiman's staff took care of this promptly."
We responded:
"Thank you for your review. We’re glad to hear the needed modification to your lease’s liability section was handled promptly by our staff. We appreciate your feedback and are here to help whenever you need it."
Carl Green
April 14, 2026
5
out of
5
rating by Carl Green
"Mr. Holiman and staff have always treated me in a professional manner. Always helpful with any questions or concerns I may have. I trust them and appreciate them knowing that they always have my back. I feel like I'm in good hands. No, not Allstate. I would not hesitate to recommend Bruce Holiman and company to anyone."
We responded:
"Thank you for the kind review Mr. Green! We are excited to hear our office has been able to help take care of your insurance needs. Thanks!"
Samantha Stringfellow
April 13, 2026
5
out of
5
rating by Samantha Stringfellow
"Always beyond helpful professional and emphatic would recommend to anyone"
We responded:
"Thank you for the fantastic review Samantha!"
Dee Maier
April 13, 2026
5
out of
5
rating by Dee Maier
"I called for insurance quotes today. I received politeness and respect. Thank you for your time today."
We responded:
"Thank you for the great review Dee! We are excited to help with your insurance needs. Thanks again!"
Petra Jenkins
April 12, 2026
5
out of
5
rating by Petra Jenkins
"Thank you Mike for helping me with my insurance needs. The staff at Bruce Holiman's office is amazing! I appreciate you all!"
We responded:
"Thank you for the awesome review Petra! We are excited to hear Mike and our amazing staff has been able to take care of your insurance needs. We appreciate you and your business!"
Joel Quinn
April 9, 2026
1
out of
5
rating by Joel Quinn
"Good luck getting an answer or call back from this office. Once you do get in touch with someone expect 1-2 weeks to get anything quoted or a new policy started. Everyone I spoke to was nice enough and treated me with respect but you can’t take that to the bank when starting a new business."
We responded:
"Joel, we apologize for the delay in our response and understand your frustration. This is not the level of service we strive to provide. We're working to improve our response times and appreciate your feedback. "
Taylor Starks
April 8, 2026
5
out of
5
rating by Taylor Starks
"Mike is always available and willing to help. My car insurance went down last year without even asking, and I’ve always had great support when needing to file a claim. Thank you!"
We responded:
"Thank you for the great review Taylor! We are excited to hear Mike has taken great care of you. Thanks again!"
Kim Monroe
April 7, 2026
5
out of
5
rating by Kim Monroe
"One of the most invested agencies! The go the extra 10 miles to support the needs of their customers every time"
We responded:
"Thank you for the awesome review, Kim! We appreciate your confidence in our team!"
Shirley Belmore
April 2, 2026
5
out of
5
rating by Shirley Belmore
"I had a great experience with State Farm in Lees Summit. They were able to help me activate a discount on my homeowners insurance based on the type of roof that I put on my house. Thank you."
We responded:
"Thank you for the amazing review Shirely! We appreciate your years of loyalty and are excited to hear the office was able to help you. Thanks again!"
Moray Colebank
April 1, 2026
5
out of
5
rating by Moray Colebank
"Great people to work with. They really look out for their customers!"
We responded:
"Thank you for the wonderful review Moray!"
Travis LeMay
March 24, 2026
5
out of
5
rating by Travis LeMay
"Leslie is fantastic! I trust her with all of my insurance needs!"
We responded:
"Thank you for the great review Travis! We are happy to hear Leslie has taken such great care of you. Thanks again!"
Tom O'Donnell
March 23, 2026
5
out of
5
rating by Tom O'Donnell
"Mike and his team made our insurance adjustments quick and seamless."
We responded:
"Thank you for the great review Tom! We are excited to hear Mike was able to help make your insurance easy. Thanks again!"
Andrea Fogarty
March 19, 2026
5
out of
5
rating by Andrea Fogarty
"Great to work and affordable rates!"
We responded:
"Thank you for the great review Andrea!"
Audrey Engeman
March 17, 2026
5
out of
5
rating by Audrey Engeman
"This agent and their office was able to help me quickly and efficiently."
We responded:
"Thank you for the wonderful review Audrey!"
Jasmine Driskell
March 16, 2026
5
out of
5
rating by Jasmine Driskell
"Leslie is amazing, she has been so genuinely helpful and makes sure I've got everything I need."
We responded:
"Thank you for the great review Jasmine! We are excited to hear Leslie has done such a wonderful job for you. Thanks again!"
John Mercurio
March 16, 2026
5
out of
5
rating by John Mercurio
"I have been working with Mike Goth for a very long time. Wouldn’t matter to me if another company was cheaper, his service, attention to detail and overall customer experience is worth every penny."
We responded:
"Thank you for the great review John! We are excited to hear Mike has taken such great care of you. Thanks again!"
Bill R
March 7, 2026
5
out of
5
rating by Bill R
"Mike, thanks for assisting me set up my new vehicle insurance."
We responded:
"Thanks for the great review Bill! We are excited to hear Mike was able to help with your new car. Thanks again!"
Jeffrey Randolph
March 3, 2026
5
out of
5
rating by Jeffrey Randolph
"I have been with these guys over 20 years and I couldn't be happier with their service! Top Notch!"
We responded:
"Thank you for the great review Jeff! We appreciate your loyalty over many years. Thanks again!"