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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen Reinbold

July 7, 2026

5  out of  5
rating by Stephen Reinbold
"Bruce Holiman Stste Farm Insurance is responsive in dealing with any questions about my auto insurance and the office personnel are friendly and knowledgeable."
We responded:
"Thanks for your review, Stephen! We’re glad to hear State Farm Insurance has been responsive with your questions and that our team was friendly and knowledgeable. We truly appreciate you choosing us for your auto insurance."
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Carmen McElroy

June 27, 2026

5  out of  5
rating by Carmen McElroy
"Thanks to Bruce Holiman State Farm Insurance for their efficient and friendly customer service. We have used them for our cars and home insurance for over 25 years, and they have done a superb job for us!"
We responded:
"Thank you for the wonderful review! We’re so glad Bruce Holiman State Farm Insurance has provided you efficient and friendly service for your car and home insurance over the past 25 years. We truly appreciate your loyalty and trust—thanks again for sharing your experience!"
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Josh Henney

June 24, 2026

5  out of  5
rating by Josh Henney
"Bruce's agency is easy to work with and they have competitive rates. Everyone at the office has great communications skills and knows how to handle my policy when I call in."
We responded:
"Thank you for your review! We’re so glad to hear Bruce’s agency has been easy to work with and that you’ve found our rates competitive. It means a lot that you’re experiencing great communication from everyone on our team and that they’re able to handle your policy smoothly when you call. We appreciate your trust!"
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Danielle Ripley-Burgess

June 23, 2026

5  out of  5
rating by Danielle Ripley-Burgess
"Everyone at the office is very friendly, eager to help, and knowledgable. Special shoutout to Mike who helps me with my financial services. He's on top of it and awesome to work with!"
We responded:
"Hi Danielle!

Thank you so much for your wonderful review! We’re thrilled to hear that everyone in the office has been friendly, eager to help, and knowledgeable. We’ll absolutely pass along your special shoutout to Mike—he’ll be so happy to hear your kind words.

We appreciate you taking the time to share your experience!"
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Celeste Sollars

June 22, 2026

5  out of  5
rating by Celeste Sollars
"Working with the Holman group has been very rewarding. They are always there when we need them."
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that working with the Holiman Group has been a rewarding experience and that you feel supported whenever you need us. We truly appreciate your partnership."
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John Alexander

June 22, 2026

1  out of  5
rating by John Alexander
""I recently experienced an issue regarding my coverage and requested a full copy of my policy for review. Instead, I received only the declarations page. I have now repeated my request for the complete policy four times. On each occasion, I was assured it would be mailed to me, but I have yet to receive it."
We responded:
"Hello, and thank you for bringing this to our attention. We’re very sorry for the frustration this has caused and we understand how important it is to receive your full policy documents promptly.

We apologize that you only received the declarations page and that your repeated requests have not been fulfilled as promised. We’d like to make this right by sending you the complete policy package as quickly as possible.

If you’re able, please reply with the best contact information we can use (name on the policy, policy number, and the mailing address or email address). Once we have that, we will:

Verify your policy on file,
Send the full policy documents to you (and provide an electronic copy if preferred),
Confirm delivery timing and make sure no requests are missed.
Thank you again for your patience—we appreciate the opportunity to resolve this."
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don young

June 17, 2026

5  out of  5
rating by don young
"Amber' is very knowledgeable takes time too explain all options of my insurance plans thank you ."
We responded:
"Thank you for your review! We’re so glad Amber was able to take the time to explain all of your insurance options clearly. We truly appreciate your kind words."
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JAMES BRUMMETT

June 10, 2026

5  out of  5
rating by JAMES BRUMMETT
"We love using Amber for our Home, Auto, Umbrella, trailer & life insurance !! She has made the process of Insurance less painful!! 28 years and keep coming back! Call Amber she will actually answer!!"
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Auto Insurance Discounters KC

June 10, 2026

5  out of  5
rating by Auto Insurance Discounters KC
"We have had our Home, Auto, Trailer and umbrella with Amber for the last 25 years or so! She is always available and easy to get along with! Highly recommend!!~~~"
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Jim Mock

June 1, 2026

5  out of  5
rating by Jim Mock
"When I married 42 years ago, I switched my car insurance from the State Farm in Clinton, MO where I had been insured since I was sixteen, to Ralph Holiman's office just down the street from our simple starter apartment in Raytown. We've been with the Holiman office ever since and I've never once contemplated changing. The experience, professionalism and friendliness of Ralph and now his son, Bruce, as well as their office staff is second to none. Bruce even took the time to counsel meet during a potential career change when I was considering becoming an agent. If you are looking for an agent that truly cares about your insurance needs, look no further than Bruce."
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James Blevins

May 29, 2026

5  out of  5
rating by James Blevins
"Fast service from the team."
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Bryce Milam

May 25, 2026

5  out of  5
rating by Bryce Milam
"Excellent, prompt service!! Have had nothing but good results with this office!"
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Chase Powell

May 20, 2026

5  out of  5
rating by Chase Powell
"Great service from Bruce and team!"
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Brian Main

May 20, 2026

5  out of  5
rating by Brian Main
"We’ve been a customer of this office for over 40 years. I’ve even had Bruce come to my classroom to explain insurance to my Personal Finance class.

They are always professional and help through any situation."
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Sandra West

May 18, 2026

5  out of  5
rating by Sandra West
"Mike G. is always extremely helpful. He is very professional and responds quickly. His communication skills are top notch! I feel like Mike always goes over and beyond!"
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Clint Pine

May 16, 2026

5  out of  5
rating by Clint Pine
"I had a small business that delivered equipment, materials, & men all over the Midwest for 25 years.
I had 5 trucks, often pulling a trailer, & 4 drivers in multiple states per week to multiple build sites.
You could say I've spent an obscene amount of time with people from the insurance industry and from every angle you can imagine.
Some good, some not. But one thing I learned for sure is that this is the best team of professionals I've dealt with. Hands down.
Above, beyond, prompt, true professionals that actually care about you and your business.
I couldn't be happier with thier service. Just with I'd have known about them years ago."
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Sara Mcneely

May 13, 2026

5  out of  5
rating by Sara Mcneely
"I’ve been with State Farm for almost 30 years now. Love Bruce, Susan, Mike and the rest of the team! Mike Goth has been my agent for a while now and he is great! Always willing to take a call or make time if I just pop in the office. He’s made adding/removing vehicles & boats a breeze and I feel like he doesn’t try to sell me unnecessary or excessive coverage just to make commission."
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Lisa Snedeger

May 13, 2026

5  out of  5
rating by Lisa Snedeger
"Mike who works at State Farm with Bruce Holiman has been great to do business with. I can't say enough good things about this Branch. I don't normally like dealing with insurance companies but this branch and Mike in particular have made the process of buying insurance stress-free."
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Micaela Dryer

May 12, 2026

5  out of  5
rating by Micaela Dryer
"Kathleen and Bruce, AMAZING to work with."
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Natasha Lowrie

May 12, 2026

5  out of  5
rating by Natasha Lowrie
"Huge shoutout to Bruce Holiman Agency and especially Mike for making the insurance process so much easier than I expected! He was incredibly patient and always available to answer my questions!

He helped me bundle everything I needed — auto, rental, life, and business insurance — while saving me a significant amount of money in the process. You can tell he genuinely cares about helping people find the right coverage instead of just selling a policy!

I really appreciated the communication, transparency, and overall experience. Highly recommend Mike and the Bruce Holiman Agency if you’re looking for someone knowledgeable, responsive, and easy to work with!"
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Brian Doyle

May 5, 2026

5  out of  5
rating by Brian Doyle
"excellent professional service"
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Arika Meyer

May 5, 2026

5  out of  5
rating by Arika Meyer
"Love this group of people! They are always so nice.. quick.. and competent."
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Kaze

May 4, 2026

5  out of  5
rating by Kaze
"Leslie was friendly and professional."
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Jacob Valentine

May 2, 2026

5  out of  5
rating by Jacob Valentine
"I’ve had the pleasure of working with Leslie Lee at State Farm, and I can confidently say she consistently provides outstanding customer service. Leslie is always friendly, professional, and genuinely a pleasure to work with. She goes above and beyond to make sure I have everything I need, and she handles every request efficiently and with care."
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Laura Demoss

April 23, 2026

5  out of  5
rating by Laura Demoss
"I am very grateful with how helpful every one has been. I want to send out a special thank you to Leslie you have gone above and beyond to help me and you have a great personality. Thank You."